Online Internet
While you are receiving Employment Insurance (EI) benefits, you must complete reports to show that you are eligible. The Internet Reporting Service is a simple, fast, convenient and secure way to submit your EI reports online.
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To make it easier to check when your next report is due, register for My Service Canada Account (MSCA). Once you’re registered, log in and select “Employment Insurance (EI)”, then click “Latest claim” or “Payment information”.
Before you begin filing your report
- If you disconnect or exit the report before completing it, your information will not be saved and you will need to start over
- If your report is missing information, it cannot be accepted for processing. Make sure that you have all your information ready to enter before you begin your report
- If you stay on one page for more than 10 minutes, your session will be disconnected
- Do not leave your computer unattended while logged in to your online report
- When you have finished your report, end your session by clicking on Log Out
- Each time you access the Internet, your browser automatically saves a copy of the web pages you have visited. Make sure you clear your browser's cache after each session to protect your account information
- If you receive an 'error 404' message when you try to log in to the Internet Reporting Service, there could be a problem with your browser; try the following solutions:
- clear your browser's cache
- delete the cookies from your browser, or
- use another browser
- If you are using Internet Explorer, please make sure that Compatibility View is not turned on. You can find out if it is turned on for the Internet Reporting System application by going to the Login page and following these steps:
- Click on the Tools menu and look for Compatibility View
- If there is no check mark next to Compatibility View then it is turned off and Internet Explorer should work. If there is a check mark next to Compatibility View, click on Compatibility View to remove the check mark and turn off Compatibility View
Accessing the Internet Reporting Service
Shortly after you apply for benefits, we will mail you an EI benefit statement. The statement includes your access code—a 4-digit number which is printed on the shaded area at the top of the benefit statement. You need the access code and your Social Insurance Number (SIN) to submit reports and to get information about your claim.
Keep your access code safe and store it separately from your SIN.
By providing and submitting your SIN and access code, we will consider you to have signed your online report.
If we need more information about your report, you will receive a message asking you to call us during business hours.
Completing your report
Work and earnings
If you worked during the period covered, you must provide:
- the dates and the number of hours that you worked
- the telephone numbers of all your employers, and
- your total earnings before deductions for each calendar week of the period (your total earnings include tips and commissions)
You must report your true earnings before deductions. If you do not, you may have to repay some or all of the money you received. You must always report your earnings during the week(s) you earned them.
- For example, if you worked in a particular week and will be paid later, you must report the number of hours you worked during the actual week you worked. You cannot wait until you are paid to report those hours and the earnings.
When reporting your earnings for each calendar week (Sunday to Saturday), round to the nearest dollar.
- For example, if your earnings were $125.49, enter $125. If your earnings were $125.50, enter $126.
Report only full hours worked for each calendar week (Sunday to Saturday).
- For example, if you worked 38 hours and 45 minutes, enter 38 hours.
If you started full-time work, state the date that you started. Report all employment, whether you work for someone else or for yourself. You also must notify us if you leave your job or lose your job, and tell us the reason.
Tip: Use the reporting calendar to keep track of your earnings and hours worked.
Training
If you attended school or training, report the number of hours that you were in training and the amount of any training allowance received. Do not include allowances for living away from home, commuting, travel or dependent care.
Availability
You will be asked the following question: 'Were you ready, willing and capable of working each day, Monday through Friday, during each week of this report?'
If you were not available for work or you were not looking for work for any reason (for example, you were sick, injured or away on vacation), you must answer “no.” You will be asked which days you were not available. You must also report if you leave Canada for any reason.
Answer all questions truthfully. Providing false information is considered fraud and is punishable by law. If you make a mistake during your online session, you will be able to correct it before submitting your report. If you discover that you made a mistake after you have submitted your report, it is important that you let us know as soon as possible; otherwise, you may have to pay back some or all of the money you received.
How to contact us
- Call 1-800-206-7218, Monday to Friday from 8:30 am to 4:30 pm local time to speak to a representative, or
- Go to a Service Canada Centre
Direct deposit: Our standard way of paying benefits
If you receive your payments by cheque, there can be delays when postal service is interrupted by weather or a labour dispute. The most efficient and surest way to receive your benefits is to sign up for direct deposit to your bank account.
- Your payment is deposited directly to your bank account 2 to 3 business days after you complete your report using the Internet Reporting Service.
- The deposit to your bank account is your record of payment.
If your bank account information changes or if you move, it is important to let us know as soon as possible.
To apply for direct deposit, you need your complete bank account information, as shown on your cheque or bank statement. Once you have this information, there are 3 ways you can set up direct deposit:
- go to My Service Canada Account. After you log in to My Service Canada Account, select 'View / change my direct deposit' to complete the direct deposit application
- call our telephone information service at 1-800-206-7218, from 8:30 am to 4:30 pm. A representative will then ask you to provide your bank account information
- visit a Service Canada Centre to apply for direct deposit
Job search
To help with your job search, links to Job Bank services will be available at the end of your reporting session. Job Bank is the Government of Canada's source for jobs and job market information. Connect with employers looking for your skills and experience at Job Bank.
Security warning

If you are using this service on a shared computer in a public area (for example, a public kiosk or library), please do not leave the computer unattended while accessing this service, and please make sure to protect your Social Insurance Number (SIN) and access code when logging in. Before leaving the computer, it is also important that you fully log out of the application, clear your browser's cache and close down your browser. These steps will ensure that no one else can access any personal information you may have entered.
Privacy notice statement
The information you provide is collected under the authority of the Employment Insurance Act (1996) to determine your eligibility for Unemployment Benefits (including Family Supplement) Employment Benefits, employment services and training. Completion is voluntary; however failure to complete this form will result in you not being considered for the aforementioned benefits. The information will be retained in 'Personal Information Bank(s) 'ESDC-PPU-150', 'Insurance Claim File-Local Office' and/or 'ESDC-PPU-293', 'Employment Benefits and Support Measures' and will be used and disclosed in accordance with the conditions listed therein. For Employment Benefits, services and training, this may include the provision of information to your province/territory for the administration of the Labour Market Development Agreements or to third party service providers.
Under the provisions of the Privacy Act, individuals have the right to protection of, and access to, their personal information. Instructions for obtaining your personal information are outlined in the government publication entitled Info Source, a copy of which is located in all Employment and Social Development Canada (ESDC).
Questions or comments regarding this policy or the administration of the Privacy Act in Employment and Social Development Canada (ESDC) may be directed to the Coordinator (nc-fas-sfa-atip-aiprp@hrdc-drhc.gc.ca), Access to Information and Privacy.
Please note that by providing and submitting your SIN and Access Code, you will be deemed to have signed your online report. Keep your Access Code safe and store it separately from your SIN.

- Origin and development
- Society and the Internet
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Join Britannica's Publishing Partner Program and our community of experts to gain a global audience for your work!Internet, a system architecture that has revolutionized communications and methods of commerce by allowing various computer networks around the world to interconnect. Sometimes referred to as a “network of networks,” the Internet emerged in the United States in the 1970s but did not become visible to the general public until the early 1990s. By 2020, approximately 4.5 billion people, or more than half of the world’s population, were estimated to have access to the Internet.
What is the Internet?
The Internet is a vast network that connects computers all over the world. Through the Internet, people can share information and communicate from anywhere with an Internet connection.
Who invented the Internet?
The Internet consists of technologies developed by different individuals and organizations. Important figures include Robert W. Taylor, who led the development of the ARPANET (an early prototype of the Internet), and Vinton Cerf and Robert Kahn, who developed the Transmission Control Protocol/Internet Protocol (TCP/IP) technologies.
How does the Internet work?
The Internet works through a series of networks that connect devices around the world through telephone lines. Users are provided access to the Internet by Internet service providers. The widespread use of mobile broadband and Wi-Fi in the 21st century has allowed this connection to be wireless.
Is the Internet dangerous?
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The advent of the Internet has brought into existence new forms of exploitation, such as spam e-mail and malware, and harmful social behaviour, such as cyberbullying and doxxing. Many companies collect extensive information from users, which some deem a violation of privacy.
What is the Dark Web?
The Dark Web refers to a series of Web sites that require special decryption and configuration tools to access. It is most commonly used for purposes that require strict anonymity, including illegal sales (e.g., of weapons and drugs), political dissent in countries with heavy censorship, and whistleblowing.
Who controls the Internet?
While the Internet is theoretically decentralized and thus controlled by no single entity, many argue that tech companies such as Amazon, Facebook, and Google represent a small concentration of organizations that have unprecedented influence over the information and money on the Internet. In some countries, certain parts of the Internet are blocked via censorship.

The Internet provides a capability so powerful and general that it can be used for almost any purpose that depends on information, and it is accessible by every individual who connects to one of its constituent networks. It supports human communication via social media, electronic mail (e-mail), “chat rooms,” newsgroups, and audio and video transmission and allows people to work collaboratively at many different locations. It supports access to digital information by many applications, including the World Wide Web. The Internet has proved to be a spawning ground for a large and growing number of “e-businesses” (including subsidiaries of traditional “brick-and-mortar” companies) that carry out most of their sales and services over the Internet. (Seeelectronic commerce.)
Origin and development
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Early networks
The first computer networks were dedicated special-purpose systems such as SABRE (an airline reservation system) and AUTODIN I (a defense command-and-control system), both designed and implemented in the late 1950s and early 1960s. By the early 1960s computer manufacturers had begun to use semiconductor technology in commercial products, and both conventional batch-processing and time-sharing systems were in place in many large, technologically advanced companies. Time-sharing systems allowed a computer’s resources to be shared in rapid succession with multiple users, cycling through the queue of users so quickly that the computer appeared dedicated to each user’s tasks despite the existence of many others accessing the system “simultaneously.” This led to the notion of sharing computer resources (called host computers or simply hosts) over an entire network. Host-to-host interactions were envisioned, along with access to specialized resources (such as supercomputers and mass storage systems) and interactive access by remote users to the computational powers of time-sharing systems located elsewhere. These ideas were first realized in ARPANET, which established the first host-to-host network connection on October 29, 1969. It was created by the Advanced Research Projects Agency (ARPA) of the U.S. Department of Defense. ARPANET was one of the first general-purpose computer networks. It connected time-sharing computers at government-supported research sites, principally universities in the United States, and it soon became a critical piece of infrastructure for the computer science research community in the United States. Tools and applications—such as the simple mail transfer protocol (SMTP, commonly referred to as e-mail), for sending short messages, and the file transfer protocol (FTP), for longer transmissions—quickly emerged. In order to achieve cost-effective interactive communications between computers, which typically communicate in short bursts of data, ARPANET employed the new technology of packet switching. Packet switching takes large messages (or chunks of computer data) and breaks them into smaller, manageable pieces (known as packets) that can travel independently over any available circuit to the target destination, where the pieces are reassembled. Thus, unlike traditional voice communications, packet switching does not require a single dedicated circuit between each pair of users.
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Commercial packet networks were introduced in the 1970s, but these were designed principally to provide efficient access to remote computers by dedicated terminals. Briefly, they replaced long-distance modem connections by less-expensive “virtual” circuits over packet networks. In the United States, Telenet and Tymnet were two such packet networks. Neither supported host-to-host communications; in the 1970s this was still the province of the research networks, and it would remain so for many years.
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DARPA (Defense Advanced Research Projects Agency; formerly ARPA) supported initiatives for ground-based and satellite-based packet networks. The ground-based packet radio system provided mobile access to computing resources, while the packet satellite network connected the United States with several European countries and enabled connections with widely dispersed and remote regions. With the introduction of packet radio, connecting a mobile terminal to a computer network became feasible. However, time-sharing systems were then still too large, unwieldy, and costly to be mobile or even to exist outside a climate-controlled computing environment. A strong motivation thus existed to connect the packet radio network to ARPANET in order to allow mobile users with simple terminals to access the time-sharing systems for which they had authorization. Similarly, the packet satellite network was used by DARPA to link the United States with satellite terminals serving the United Kingdom, Norway, Germany, and Italy. These terminals, however, had to be connected to other networks in European countries in order to reach the end users. Thus arose the need to connect the packet satellite net, as well as the packet radio net, with other networks.